Yesterday was Matthew Boyle’s birthday, and he had a present for all of us. Matty sent out the following email. I published in as is, with the typos and grammatical errors.
From yesterday’s birthday boy, Matty Boil:
Team
I understand we have all been through the ringer in the past few months. Many of us are weary, scared, and tired. I know personally I’ve slept in my own bed two nights since Labor Day. We have been through a lot, and we continue to face a lot.
In light of this, I wanted to share some good news. We have received toxicology and autopsy results from the deaths in Mishawaka. We can confirm officially there were in fact no overdoses. We know there was one suicide. The other deaths resulted from natural processes related to the patients’ disease. Some of you may be aware today is my birthday. After what we have gone through in the past few months, it was a great birthday present to receive this piece of validation. Whatever problems we may have had last year, this information validates what I have always maintained. We began cleaning house in March. We made positive changes as a company. We made tremendous progress in a short period of time. I am proud of what we have achieved. The events of July were tragic, but they were not a result of a failure of the company to provide quality healthcare. That is beyond a shadow of a doubt now.
Starting tomorrow, a new chapter will begin. We will work to restore our licenses and reopen the facilities that were closed. Of course, there is no guarantee this will work, but given the information we have now received, I am quite optimistic. I am proud that we have once again opened a new facility, in Westerville, OH. We received a new license today in Morrilton, Arkansas. It is always darkest before the dawn. Do not get distracted by the folks on facebook or the websites about us or the media. They have been wrong all along. We know what we stand for. We know the truth. And, despite all the odds, when it seems impossible, the truth has a funny way of sticking around. We will get through this, stronger than ever. We always have and always will.
There are many things to unpack here. Matty told the news reporters he would sit down for an interview. He proceeds to ghost them. With this good news, will he finally do it? If I were him, I would ensure the media knew these findings. Matt will be asked tough questions like staffing ratios, bed checks, and why the court forced them to turn over the CCTV videos.
Matty is going to focus on getting their licenses reinstated. Landmark was on a corrective plan earlier this year. Landmark not only failed to make the necessary changes, things got worse. Please remember that several former patients are suing Landmark over how they were treated while under Landmark’s care. Three people died under Landmark’s care at Mishawaka. Matty blames the patients for their deaths and accepts zero responsibility.
Do you know that Landmark has distanced themselves from the Mishawaka facility? They removed the location from the website, and the old URL redirects to the locations page. The website listed on the Google Business Profile (GBP) links to the Medicaid Facilitry website.
Matty refers to Black Friday, March 3rd’s layoffs as cleaning house. My team was gutted that day. We were told that we were being let go due to financial issues. Now we were laid off for house cleaning? Two people found new roles at the company. Make this make sense??? Matty hasn’t made anything better; he destroyed a wonderful and happy work environment. People have been unhappy since that day, and it’s only gotten worse. Employees hope that each day is their last day.
Matty then goes on to state that a new facility in Ohio. If Landmark fails to get its license reinstated in Indiana, it will be shut down in January. Again, the Boyles like to focus on expansion instead of fixing the issues at the facilities. Are you aware that Landmark needs the proper insurance level to perform telehealth? Landmark is trying to work around being unable to bill Medicaid in Indiana by using MD Wise.
Thank you, Matty, for acknowledging this website and the folks on Facebook. FYI, it’s one website and two Facebook groups. Do you think people are that stupid to believe you and ignore us and the media? People aren’t drinking the Kool-Aid. You said one thing that I agree with. The truth will stick around. Your false claims and criminal activities will be exposed to the world. I have several surprises in store for you. One final note: some of your employees mock your emails.