WTHR 13 Investigates put together a special on Landmark Recovery’s Praxis of South Bend by Landmark Recovery facility. Bob Segall interviewed three former patients. The former patients referred to the experience at Praxis as chaos. They said the facility was understaffed. The patients never saw a medical doctor and saw nurse practitioners via zoom. Two patients stated they either never received their medication or it was given to someone else. This is insurance fraud.
Bob attempted to contact Matt Boyle for an interview, but Matt never responded. Nobody from Landmark responded or sent any official statements. Bob drove to Franklin and discovered the 720 Cool Springs Blvd headquarters was utterly empty. Landmark still lists that address on the website. They moved three and a half miles to 133 Holiday Ct # 102, Franklin, TN 37067. They are operating under the new business name Alsos Behavioral Health Sabra LLC. The sign on the door only lists Alsos.
Landmark is attempting to reopen the Bluffton and Carmel locations. There is an application for Bluffton by 1529 W Lancaster St LLC. Carmel’s application to reopen is under 13594 North Meridian Street OPPs LLC. The Boyles sure love registering LLCs.
Bob attempted to ask FSSA for a comment but never heard back. Bob confronted FSSA secretary Dr. Dan Rusyniak in person. Dan refused to speak with him.
Here is the link to the complete article and video. This is a quick recap of a 27-minute video.
I had another reach out about issues inside of Landmark Recovery of Denver. Current employee posted a comment on my Landmark Recovery of Denver is out-of-control post claiming what I posted was not valid. Then why do I have another person contacting me advising of ongoing issues? I was told there are unsafe working conditions. Individual therapists and group therapists see up to 40 patients after being hired without training or supervision. The facility didn’t have enough food over the holidays. The printers don’t work and run out of toner and paper. Patients are forced to attend group sessions from 10:00 AM to 5:00 PM, with a one-hour lunch break and ten-minute smoke breaks each hour. Drugs are making its way in. Patients and staff are stealing from other patients. If this is cleaning house, I don’t want to know how much worse it was.
Praxis of Columbus by Landmark Recovery appears to be taking after Landmark Recovery of Denver. There is a mass exodus of the staff. Some staff have already left, while others have put in their notice. Staff quit after Landmark Recovery changed insurance providers, and premiums increased. Once several staff members quit, others felt the company was unstable,e and they jumped ship.
Did Landmark change insurance providers because they didn’t pay the last one to cut costs or both? Will employees at other facilities follow suit and quit?
Today I received the following email regarding issues at Landmark Recovery of Denver and Executive Director Kim Jacksi. Please the following email:
“I am a previous employee with Landmark of Denver. Plenty of dirty secrets.
Drugs? Employees doing drugs in the parking lot? Contraband?
Employees sleeping with patients?
The new executive director that skips out on job duties because she is doing homework? Bangs her hands on a desk to throw a tantrum while throwing a fit. Yells at patients like they are her children. Harasses employees when she has their personal phone number.
Employees ending up in the hospital.
Firing staff because they make too much money.
Nursing staff all gave their notice now they are scrambling to hire 5 new nurses.
A therapist at risk for losing their license because the executive director made a situation an HR issue instead of protecting her with the state.
Discharging an eating disorder patient to the streets, not telling staff that she couldn’t come back to the facility until after the patient was outside in the cold for 8 hours.
Having therapists, APPs, falsify documentation so Landmark can make more money on Withdrawal management instead of medical management and residential.
Firing staff in front of patients, Matt Boyle screaming, yelling, to staff in front of patients.
Cases of rape that gets ignored.
Forcing staff to lie and hide during state and joint commission surveys.
Labcorp dropped landmark because they weren’t getting paid.
Multiple fill pharmacy’s dropped landmark for not paying their bills.
Staff stealing money and personal valuables from patients, lying to the police when a report is made.”
I am shocked that A. Landmark is still in business and B. that Landmark hasn’t turned things around. I feel sorry for Landmark’s employees and people seeking treatment.
Here is a Google review accusing the person working intake of stealing money from a patient.
Here is a review accusing Executive Director Kim Jackson of retaliating against a patient.
As some of you know, this is not my first sucks project. Back in 2013, I went after and shut down Acteva. As I was working on that project, a good friend encouraged me along the way. When I launched ReviewFraud.org, that same friend encouraged me. Now my friend has launched MiddleTown Property Group Sucks.
It appears that MPG is mirroring Landmark. They buy up residential properties and allow them to become run down. They register various LLCs and fail to address customer complaints. They now get to deal with my friend AF. I might be assisting a wee bit, too.
A staffing agency is suing Landmark Recovery for not paying $723,022.91. The lawsuit claims Landmark hired the staffing agency in May 2023. Between May 2023 and November 2023, Landmark made one partial payment of $8,523.30. This is the second lawsuit in under a month.
On Wednesday, May 8th, 2024, Landmark Recovery of Tennessee, LLC was sued for $80,000 of unpaid invoices for another staffing agency. Please note that in both cases, Landmark used a different LLC to contract services. Landmark has a few dozen LLCs. I am sure people saw one of them when they received their 1099. One of these days, Landmark’s luck is going to run out.
I have been advised that there are several issues plaguing the Praxis of Little Rock by Landmark Recovery facility. There are bed bugs and head lice inside the facility. I have also been advised that the power company turned off the power, yet somehow Landmark was able to get the power on. This was followed by the gas company shutting off the gas. Landmark was able to get the gas turned back on.
As it has been well documented, Landmark has a history of not paying bills and vendors. I wonder how much longer Landmark will be in business.
Landmark Recovery has to be out of the Cool Springs office next Friday, May 31st. I wonder what the plan is since Matt Boyle is dead set against working from home. Matty can’t set up shop in his house because of his wife’s beliefs. Will Landmark be forced to get a new office, and if they do, how will they manage to pay rent when they can’t consistently pay employees? Time will tell as the clock is ticking.
Landmark Recovery’s former employees filed a class action lawsuit of not being paid overtime and being forced to clock out for breaks they never took. Landmark struggled to produce payroll and timekeeping data. The mediation was scheduled for May 15th, but Landmark asked the mediator to cancel the mediation.
The law firm is now going back to the judge and will ask that CEO Matthew Boyle, President Clifford Boyle, and Chief People Officer AJ Henry be added to the lawsuit as individual defendants. If they are allowed to add them as individual defendants, they will each be held liable for the unpaid wages damages. Since we know that Landmark doesn’t like to pay bills, vendors, or lawsuits, will this fall mainly on AJ?
Typical Landmark, making things harder than they need to be.
I am hearing that employees at Praxis of the Firelands by Landmark Recovery haven’t been paid in three weeks. Apparently, employees were told they would be paid in full today. Earlier today, I was informed that employees at Landmark Recovery of Knoxville hadn’t been paid in three weeks. Any employee who hasn’t been paid needs to contact the Department of Labor and file a complaint.
