On Friday, March 3rd, 2023, LR laid off 70 staff members, myself included. Matthew Boyle started a rumor that I was terminated for sleeping with patients. I worked remotely from Los Angeles; the closest facility to me was Las Vegas. I never set foot inside any facilities. In July 2023, there were three patient deaths at the Mishawaka facility. Landmark lost its license for the three Medicaid facilities along with its Medicaid contract. Landmark lost its initial appeal hearing and is still waiting to hear back on the latest appeal hearing. Ohio passed a new law on January 1st, 2024, that would allow them to automatically suspend the licenses of any business that has their license suspended in any state. Landmark has three open facilities and four more slated to open in Ohio. This law will remove Landmark in Ohio.
Landmark was evicted in Las Vegas and Oklahoma City for failure to pay rent. Landmark was also evicted from Wintersville, OH. This facility has yet to open. Landmark wanted to open a facility next to a private school from Pre-K to the 12th grade. The school hired a law firm to block access to the access road. Landmark will not have their lease renewed in Franklin, TN. They rented two floors for their headquarters. Due to months of continuous layoffs, Landmark has moved all employees to the fifth floor. The two floors will be available on April 1st, 2024.
While Mishawaka has expedited the financial ruin of Landmark, things have always been bleak. Landmark has a long history of not paying vendors for services. I have spoken with countless former employees. They have all told me about bill collectors and vendors showing up and demanding to be paid. These facilities have received numerous final payment notices. Some staff had to take up collections for patients for food and clothing.
Before Landmark launched the drug and alcohol treatment facilities, Landmark ran senior living homes. Complaints are referring to the Boyles as slumlords. The Boyles did the same with LR. Landmark launched facilities without proper training or staff or without making necessary repairs. When the Mishawaka facility was doing staff training before opening, the sewer backed into the facility, and the staff could not flush the toilet. Sewer water has backed up at other facilities. Willard has black mold that was painted over.
It was on a corrective plan before Landmark lost its licensing in Indiana. Landmark did not address any of the issues, and things got worse. This is why Landmark has yet to be able to get its licensing back. Landmark took zero responsibility and blamed the state instead.
There have been fights, assaults, sexual assaults, rapes, staff sleeping with patients, and staff trafficking drugs. A former patient requested their medical records, and Landmark falsified the patient’s statements and behavior while inside the facility. I have heard about insurance fraud, where patients were billed for services and medications they never received. Some patients were left on the books up to three days after they left against staff orders. Landmark refused to let patients have their money, phones, or clothing when they chose to leave ASA. This was a tactic to force people to stay.
When the Oklahoma facility was closed down, Landmark rented a bus and transported patients across state lines to Morrilton, Arkansas. People in treatment were on a bus for over four hours. Nothing will if this doesn’t convince people that Landmark is in it for the money and everything. Landmark kept accepting patients, even knowing they were leaving in a few days.
I am curious how much admissions knew before the facilities closed. Several people I have spoken with were caught off guard by the closing of Las Vegas and Oklahoma. Landmark hasn’t been forthcoming in providing staff with the truth.
Somebody reached out to me recently. They feel that Landmark has three months left. Once Landmark is forced out of Ohio, this will be a massive death blow. Landmark will have to accelerate the timeline to open facilities in other states. There is one little caveat here. Landmark has moved a lot of its corporate operations to Nicaragua. They pay people $6 to $9 an hour as contract employees through Upwork. Cliff Boyle is overseeing the legal department.
Landmark has demonstrated time and time again that all they cared about was heads in beds and nothing else. Admissions were told to stop asking potential patients about their criminal records and backgrounds. This led to registered sex offenders being sent to Willard. Willard is 400 feet from a preschool. Once it was determined that the patient was a sex offender, they had to be immediately transported to Euclid, Oh. Staff were never alerted to patients they were receiving.
Landmark is holding on by a thread. If the Joint Commission were to investigate Landmark properly, Landmark would be done. Countless former employees and patients have filed complaints. The Joint Commission has tarnished its reputation by not investigating Landmark. I have reached out to them and am still waiting to hear back.
Soon, LR will be a distant memory. Hopefully, people will find a proper and caring treatment facility.